Product Care

Candles

How to care for your House of Chard candles

We have some guidelines for you to help prolong your candle lifespan and give it the optimum performance possible:

Never leave your burning candle unattended

On the first burn we recommend burning you candle for a minimum of 3 – 4 hours.

This will help give an even burn all the way down your candle

Always keep candles out of the reach of children and pets

Do not hold or touch glass whilst the candle is burning

Avoid burning your candle near anything that will catch fire

Remove any soot that may form occasionally on the glass with a damp cloth or tissue

Always trim your wick down to 1cm prior to lighting your candle

Only burn your candle on a level fire resistant surface ensuring not to burn it on plastics, soft or French polished woods or anything which you deem to be prone to marking.

Avoid keeping your candles in a cold area/surface or somewhere draughty

Burn your candle for a minimum of two Hours and a maximum of Three hours at any one time- this will allow your candle to melt evenly and prolong you candle life

 

Saying goodbye - Extinguish and Discard your candle once it reaches 2-3 cm from the bottom of the glass. If you continue to burn it further the glass may overheat and crack and cause damage

Always leave 10-15cm between burning candles

Always extinguish candles after each use

Our Eco-soy wax means that your candle is better for the environment and produces a cleaner burn. If you have any questions or are ever in any doubt regarding our candle care guidelines please contact us

Diffusers

House of Chard Signature diffusers guidelines

We have some guidelines for you to help prolong your diffuser life span

Unscrew the gold cap from the glass bottle

Carefully remove the plastic cap and discard

Replace the gold cap to the bottle

Insert the reeds into the bottle

Over a few days the reeds will become infused with the scent and will soak up the reeds within 24-48 hours

We recommend that you fan out the reeds which will help distribute the scent

Ensure you place the bottle on a flat and suitable surface

Turn reeds every few days to enjoy a constant fragrance flow

Safety recommendations:

Keep away from children and pets

If you have a sensitivity to perfume you should exercise caution when handling the product or avoid using this product completely

We recommend using gloves whilst touching the reeds

Always wash hands after being in contact with the reeds

Do not place diffusers on polished, painted, leather or plastic surfaces as you risk damaging them. If the oil is spilled on any of the aforementioned surfaces this may cause damage

Do not place your diffuser on any electrical surfaces or any surfaces emitting heat as the liquid may be flammable.

If you have any questions, please do not hesitate to contact us

Room Sprays

House of Chard room spray guidelines

On first use of the product you will need to spray 15-20 times to activate the spray

Always ensure you keep the room spray upright to prevent any leakage

Keep away from children and pets

If you have a sensitivity to perfume you should be cautious or avoid using this product.

Do not place room sprays on polished, painted, leather or plastic surfaces as you may risk damaging them

If the liquid is spilled on any of the above surfaces this will cause damage

Do not place your room spray on any electrical surfaces or any surfaces emitting heat as the liquid is flammable

Keep away from direct sunlight, heat and open flames as this contains flammable liquid.

If you have any questions, please do not hesitate to contact us

Hand & Body Wash & Lotions

House of Chard General Hand & Body product guidelines

To activate the product please pump 5 – 10 times and the liquid should start to flow

Our products have been extensively tested and are suitable for all skin types, we do point out that if you have any allergies of skin conditions we recommend avoiding using these products

Please note that these products are for use externally and should not be used internally for any purpose

If you swallow or digest these products we recommend you rinse out your mouth and seek medical advice.

If you have any further queries, please contact us

Car & Room Fresheners

Glass Car & Room Freshener Guidelines
To activate the freshener please unscrew top and discard the small plastic stopper located on the glass unit

Reattach the lid to the bottom of the unit and gentle shake the scent allowing this to flow to the softwood located on the lid

Your freshener is now activated and the scent will flow through the vents on the lid

Please keep out of reach from children and pets

Ensure that you secure the product appropriately in your car or home (yes you can use this as a wardrobe freshener or a tree decoration during the festive period)

From time to time shake the product which will keep the scent flowing through at a consistent level

If you have any questions, please do not hesitate to contact us

Our Scent Tin/Bag Guidelines

To activate the scent bag remove from the tin and hang in your desired place. These scent bags once activated should last between 6 – 8 weeks.

Please note that the contents of the scent bag should not be consumed as it contains toxic elements. If this is consumed by accident then please seek urgent medical attention.

Our scent bags contain a mixture of salts and plastics, with this in mind please dispose of appropriately.

If you have any questions, please do not hesitate to contact us